What People Say About A.B. Walker & Son
Following every funeral, we send a feedback card to the family. We value every single comment and we keep records of all the feedback we have received. Below is just a selection of what some of our customers have said about our services:
December 2011
"At a time of grief and shock it was such a relief to have your help and support.”
Mr Jenkins, Tilehurst
"Jacqui made the whole process extremely easy and pleasant with her impeccable help and guidance."
Mr West, Woodley
"Thank you for a job well done.”
Mrs Oliver, Wantage
"The entire process was handled in a very helpful/sympathetic/professional manner. A huge thank you for your care and kindness.”
Mrs Newman, Reading
"Thanks to Tina and James, both amazing and kind. Thank you. You made a hard thing bearable.”
Mrs Dandrige, Bracknell
"It went like clockwork, thank you.”
Mrs Hopkins, Reading
"Please thank Alison and James who were both lovely.”
Mrs Leach, Tilehurst
"Well done, many thanks.”
Mr Rhodes, Slough
"A very difficult time, made easier by your friendly help.”
Mrs Cilia, Reading
"Muriel and the rest of your staff were excellent.”
Mr Sarney, Bracknell
"Jacqui was kind, approachable and efficient.”
Mr Ayres, Reading
"Perfect in every way, thank you.”
Mrs Lawrence, Wokingham
"Kind, considerate, very professional – superb service when I needed it most. Thank you.”
Mr Dixon, Calcot
"Due to circumstance, we had to arrange everything via the phone. Muriel and staff were very efficient.”
Mrs Hughes, Devon
"Very helpful, caring staff at this hard time.”
Mrs Brown, Bracknell
"It is hard to find the words to convey our appreciation of your service and support. At every stage, the service was genuine, warm, empathic and very responsive to our feelings and needs. Thank you.”
Mrs James, Binfield
"Very professional, very considerate.”
Mr Wilkinson, Reading
"Very good people.”
Mr Hunt, Reading
November 2011
"In our time of grief your service was excellent; nothing was too much trouble and we could rely on you completely."
Mrs Robinson, Reading
November 2011
"Everything was perfect, you couldn't do any better."
Mrs Wintle, Wokingham
November 2011
"The empathy and professionalism from staff made us feel that it really mattered to your employess and that helped us create the funeral we wanted."
Mrs Keepax, Reading
November 2011
"So pleased with sensitivity shown to me by Tina. I did not bother to shop around."
Mrs Timms, Bracknell
November 2011
October 2011
“The service we received was fantastic, we could not have asked for more…a perfect send off.”
Mrs Pembroke, Reading
October 2011
"This was our first time organising a funeral...not have been able to cope without dear Muriel. Also thank you to Simon...right gentleman for the right job.”
Mrs Wilson, Maidenhead
October 2011
“Took the weight off my shoulders, thank you. Very professional and personalised service.”
Mr Woodley, Tilehurst
October 2011
“Everything was of a high standard with excellent staff.”
Mrs Plumb, Emmer Green
October 2011
“Thank you for all the care you gave at a very sad time.”
Mr & Mrs Orford, Warfield
October 2011
September 2011
"Your service is absolutely perfect. I don’t feel that you could improve your service."
Mrs. L. Thomas, Bracknell
September 2011
"How can you improve on perfection? Thank you for making a very sad day go well."
Mrs. M. Flitcroft, Reading
September 2011
"We were 100% satisfied throughout. Thank you for making a difficult time a lot easier."
Mr Davey, Wokingham
September 2011
"Your whole approach was exceptional. A memorable experience (however sad it was)."
Mrs Goswell, Wiltshire
September 2011
August 2011
“Your whole team were exceptional and made an unbearable situation bearable.”
Mr Saunders, Woodley
August 2011
”Thank you for your great support and help throughout. We had a very dignified and truly thoughtful service from all of you.”
Mrs Edwards, Wokingham
August 2011
July 2011
“All staff were very caring and helpful. Our wishes were followed meticulously. Thank you to all at a difficult time.”
Mrs Warwick, Finchhampstead
July 2011
“…Your service made our loss easier…”
Mrs Kemp, Emmer Green
July 2011
“My Family and I could not have wished for more professional and compassion in your service.”
R Benham, Reading
July 2011
June 2011
“Everything was done well excellent all round. I feel you have everything beautifully arranged. Our administrator, Pam, treated me and the family professionally but with kindness making a difficult time bearable. Thank You.”
Mrs Jackson, Reading
June 2011
“The lady who saw to us was not only professional but really ‘human’ and lovely.”
Mrs Goodall, Middlesex
June 2011
“Thank you for your thoughtfulness, care and compassion. Nothing was too much trouble resulting in faultless service for our much loved and sorely missed mum.”
Mrs Kirk, Dorchester
June 2011
“Your staff are very caring and helpful and put you at ease instantly.”
Mrs Mansfield, Sandhurst
June 2011
“Simply the best.”
Mr King, Woosehill
June 2011
May 2011
“You were just perfect..I cannot sufficiently express my thanks to all of you”
Canon Ken Humphreys, Wokingham
May 2011
“Thank you for making mum’s funeral one which she would have been proud”
Mrs Long, Bracknell
May 2011
February 2011
“Sympathetic and totally professional.”
Mr Rider, Windsor
February 2011
“Very satisfied.”
Mr Jennings, Woodley
February 2011
“We thought you were great at a sad time – all we had to do was turn up.”
Mrs Cross, Caversham
February 2011
“How could you improve? I don’t think you could…our heartfelt thanks.”
Mr Brown, Sonning-on-Thames
February 2011
“…Thank you for your support, kindness and all of your help.”
Mrs Murray, Wokingham
February 2011
“It was perfect, even down to the coffee…all the staff we dealt with were sympathetic, understanding, helpful and efficient.”
Mrs Jeffery, Twyford
February 2011
January 2011
“Your service is second to none, thank you.”
Mr & Mrs Lee, Binfield
January 2011
“It is difficult to know how you could improve.”
Mr Illsley, Wokingham
January 2011
“Excellent organization and service made the funeral day as good as it could be.”
Mrs Card, Woodley
January 2011
“Thank you for your kindness and compassion, it was most appreciated.”
Mr Borrowdale, Ascot
January 2011
“I found that Walkers were very supportive at a very difficult time.”
Mr Morton, Caversham
January 2011
“Friendly advice and professional service – will be pleased to recommend.”
Mr Iles, Pamber Heath
January 2011
“Excellent customer service, totally happy with the whole experience.”
Mr Morris, Newbury
January 2011
“Very pleased that we as a family chose the right people for the job.”
Mr Barnes, Shinfield
January 2011
“Beautifully done and with great respect.”
Mrs Pearce, Purley-on-Thames
January 2011
“Everything was perfect…you made a very sad day into a bearable one – thank you.”
Mrs Jones, Tilehurst
January 2011