What People Say About A.B. Walker & Son

Following every funeral, we send a feedback card to the family. We value every single comment and we keep records of all the feedback we have received. These individuals have given us permission to publish their feedback and we have included any suggestions for improvement to give a balanced view. Here is what some of our customers have said about our services in 2015:

January 2015

"Overall I felt that you could not have done better, I felt lost but you guided me through it.”
Mrs Joyce, Bracknell

"This is the third time I have used your services and if the need arose would definitely use you again.  Fantastic service!”
Mrs Karcheski. Bracknell

"You were all wonderful and gauged my requirements and me very well.  Thank you.”
Mrs Sealey, Caversham

"We had arranged an unattended cremation.  Hayley kindly rang afterwards to tell me how it all went – a much appreciated thought.”
Mrs James, Caversham

"Excellent service throughout.”
Kennedy Family, Thatcham

"The service I received was excellent; from both Catherine and Carolyn at your Thatcham Branch.  Nothing was too much trouble.  They were always one step ahead of me in a good way.”
Mrs Simoes, Thatcham

"Faultless service, lovely caring staff.”
Rodhouse Family, Wokingham

"Heidi was really relaxed and kind and not “fussed” by tears or jokes.”
Kuftinoff Family, Wokingham

"This is the third time I have used your service and each time everything has been handled with competence and dignity.”
Wokingham

"The service provided was excellent, I would not hesitate in recommending you to others.”
White Family, Wokingham

"Overall the service received was very professional but relaxed and simplified which made a very pleasant experience at such a time. Thank you.”
Mrs Robinson, Wokingham

"My wife’s funeral was carried out with great care and dignity.  My thanks to Julian and company.”
Mears Family, Reading

"Thank you all very much for all your consideration and help throughout.  Not only are you professionals but also very caring in all your funeral arrangements. Thank you so much.”
Mrs Kemp, Reading

"A.B. Walker standard continues to be very good despite the decades passing that we have used you.”
Mr Stimpson, Reading

"The service you provided was faultless and your staff were so easy to deal with.  A very big thank you.”
Gardner Family, Reading

"Alison was excellent – kind and helpful.”
Lane Family, Reading

"Excellent service throughout from start to finish.  Thank you for all your help.”
Mrs Alder, Reading

"All the staff were helpful and friendly and staff on the day were excellent.”
Reading

"It was a pleasure to deal with Liz, Simon and Jenny.  Many family and friends commented on the service which they said was a fitting and really good celebration of Nan’s life.  Many thanks.”
Mrs Chamberlain, Reading

"All excellent and thanks to Alison, Simon and the team.”
Mather Family, Reading

Click here to see what people said about us in 2014

Click here to see what people said about us in 2013

Click here to see what people said about us in 2012

Click here to see what people said about us in 2011

Click here to see what people said about us in 2010