What People Say About A.B. Walker & Son

Following every funeral, we send a feedback card to the family. We value every single comment and we keep records of all the feedback we have received. These individuals have given us permission to publish their feedback and we have included any suggestions for improvement to give a balanced view. Here is what some of our customers have said about our services in 2014:

March 2014

"Excellent service throughout, thank you.”
White Family, Wokingham

"Tina in your Bracknell branch was very helpful and put our minds at rest.”
Gorrell Family, Bracknell

"Rachel was fantastic from day one.  A credit to your team.  On the day our driver was the ultimate in professional.  It was very lovely that Julian made it too.  You are incredibly good at what you do.  5 Star!”
Byrne Family, Reading

"We would like to thank the staff involved in our mother’s funeral.  Everyone was so kind and understanding and made a very sad time more bearable.”
Clifton Family, Wokingham

"Excellent.  Extremely happy with funeral.”

"Liz Browne made such a difference – kind, calm, supportive, enabling and encouraging decision making.”

"Heidi was lovely and she reassured us, and made us feel that our loved one would be well looked after.”
Mrs Sutcliffe, Wokingham

"Alison and Dave were excellent – easy to talk to and made it easier to cope.”
Mrs Abel, Reading

February 2014

"I cannot begin to thank and praise you enough for helping me through such a sad time – you will always rate highly in my esteem.”
Miss Bennett, Reading

"The excellent and friendly service we received made the day more bearable.  The staff were so kind, indeed David was kindness itself.”
Mr Keel, Thatcham

"My mother’s funeral was handled and conducted extremely well, with utmost care.  Thank you.”
Mrs Bell, Bracknell

"Our families were extremely pleased about all facets of my mum’s funeral.  From our initial visit to see Ruth, right through to the funeral itself.  Thanks very much.”
Gosney Family, Reading

"Many thanks to Pam, Simon and the other staff for a faultless service.”
Davies Family, Wokingham

"Muriel helped in so many ways – absolute “gem”.  James was a gentleman and very reassuring.  Can’t praise them enough.”
Mrs Hooper, Bracknell

"We were so pleased to be recommended to you.  Everything was lovely and has helped me enormously to remember my mum and accept her passing.  Thank you.”
Moyer Family, Wokingham

"We felt closely supported by all your staff throughout.  Many thanks to all who helped through a very emotional time.”
Miss Hunt, Bracknell

January 2014

"You made a potentially extremely tragic event quite beautiful.”
Temple Family

"I would like to thank Ruth for her helpfulness, kindness and professionalism during a very difficult time.”
Mrs Tweedie

"Tina was a professional and very supportive member of your team.”

"The level of service provided was truly outstanding and my only recommendation to you is to continue in the same way.  Many, many thanks to all of you.”
Mr Fearn

"Pam was excellent.”
Mrs Newport

"First class service, thank you.  I would have no hesitation in recommending you.”
Mrs Shillibiel

"Your staff were excellent.  Cynthia did a wonderful job looking after our dear Mother.”
Mr Snarey


Click here to see what people said about us in 2013

Click here to see what people said about us in 2012

Click here to see what people said about us in 2011

Click here to see what people said about us in 2010