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Operations Manager


A diplomatic and experienced person is required to develop the role whilst managing a team of experienced funeral operatives.


Duties and responsibilities

Smooth running of the Operations team and co-ordination of resources to ensure key areas are met:

General funeral duties

Co-ordination of removals

Mortuary duties

Vehicle maintenance

Workshop duties

Building maintenance


Career development:

Enthusiastically lead and encourage team members to work to the best of their ability

Ability to recognise individual’s strengths and weaknesses

Implement personal development programmes via internal and external training


Welfare of team:

Improve communication within the team with regular 1-2-1s

Control and monitoring of annual leave and sick leave

Authorisation of overtime

Implement risk assessments

Involvement in recruitment and induction of new employees

Conducting annual appraisals


The Operations Manager will report directly to the Directors.


Personal skills

Demonstrate the highest standards in their personal presentation, motivation and attention to detail.

Firm but fair approach to personal management is required.  

Good written and verbal communication skills.

Experience within the funeral industry is essential.


Hours: 8.30am to 5.30pm with 30 minutes break as available.


Annual Leave: 20 days per annum increasing after 5 and 10 years service


Uniform: A uniform suit and protective equipment is provided

All interested candidates should complete the application form below.

Application for Operations Manager

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