Supporting You

Our support to you extends beyond arranging the funeral of a loved one. At AB Walker, we understand and offer support in both the grieving process and practical matters.

How we support you

The loss of a loved one is a particularly difficult time when the immediate matter of planning a funeral, managing your own complex feelings of loss and beginning the practical adjustment to new circumstances all occur at the same time.

We have developed a comprehensive aftercare programme to support you and your family through this period and beyond.

Loss and bereavement support

Grief is a natural reaction to loss and affects everyone differently. AB Walker understands this and offers different levels of support to meet varying needs:

  • Speak to someone immediately through GriefChat, a live online bereavement support service
  • Investigate your feelings for yourself with our guides and bereavement resources
  • If you’re struggling to come to terms with their loss we run The Link, our bereavement group course

Practical support

Helping you with the practical aspects of a passing of a loved one. Whether you are dealing with house clearance or would like help with notifying organisations of the passing, AB Walker are on hand to share information and contacts of businesses that can help.

Woman speaking at support group.

Loss and bereavement support resources

Our loss and bereavement support resources include some guides that you may like to read in your own time, as well as links to other organisations that can offer specific support.


This live instant chat service allows you to talk directly to a specially trained bereavement counsellor online about your experiences. They can offer impartial guidance particular to your circumstances. Early intervention and counselling can help to prevent or lessen further mental health challenges that can come with grief. It is a service we provide for free for anyone who has experienced loss and is available from Monday to Friday, 9 am to 9 pm (excluding bank holidays). Just click on the Griefchat box.

You can contact us 24/7

Email or call us with your questions, queries and requirements. For urgent assistance, call us on 0118 957 3650 24 hours a day, seven days a week.