25 days holiday plus bank holidays
Funeral Arranger
Permanent | Full-Time | Office-Based
Starting salary from £25,500 per annum plus benefits
AB Walker is a long‑established, family‑run funeral director, and we’re proud to support families with genuine care and compassion when they need it most. Our team is made up of people from all kinds of backgrounds, ages and experiences. What brings us together is a shared commitment to giving every family the very best service, delivered with kindness and professionalism.
We’re looking for someone caring and dedicated to join us as a Funeral Arranger. If you’re someone who communicates well, shows real empathy, and wants to help others through some of life’s toughest moments, this could be the perfect role for you..
About the job
- Assist families in making funeral arrangements, offering support from the initial call through to the completion of arrangements
- Coordinate with various third parties including hospitals, nursing homes, crematoria, churches, cemeteries, ministers, and celebrants to ensure all aspects of the funeral process are handled professionally and sensitively
- Conduct face-to-face meetings and communicate effectively over the phone to guide families through decision-making processes
- Foster positive relationships within the local community, representing AB Walker with professionalism and empathy
- Work collaboratively within a team environment while taking personal responsibility for assigned tasks.
About you
- Compassionate and empathetic nature, with a genuine desire to help others
- Strong customer service skills with the ability to communicate effectively with individuals from diverse backgrounds
- Well-organised and capable of working to deadlines while maintaining attention to detail
- A positive attitude and willingness to contribute to a team dedicated to excellence and community support
- You hold a full, clean driving license
- Ideally vaccinated against Covid-19
Salary and benefits
Working hours: Monday to Friday, 9am to 5pm. This is a full-time, office based role.
Salary: From £25,500 plus benefits
We welcome applications from individuals with or without previous experience as funeral arrangers/administrators. Salary for experienced candidates will be based on relevant experience and qualifications.
Our typical hiring process
From the minute you apply, your application matters to us. We aim to reply to all candidates within five working days.
Please note, our typical hiring process is dependent on a candidates successful completion at each stage
- Submit your application
- 1st interview via Teams
- 2nd interview in-person at a branch
- Taster session
- Offer
Apply now and join our team
All interested candidates should complete this application form.
AB Walker is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
Please note – Any job offer is subject to an enhanced DBS check.